Systemstatus

Status Monitor Name Uptime
up ACOnet Internet 99.999 %
up Intranet 99.954 %
up IST Homepage 99.952 %
up ISTCloud 94.514 %
up Magenta Internet 99.957 %
up PPMS 99.836 %
up VPN 99.967 %
up Webmail 99.966 %
up WT10 99.960 %
Updated at 11:58 pm
Past outages
  • 2020-09-22 19:00 Issue has been resolved, all services should be operating normally!

    2020-09-22 15:50 Internet failure on whole campus, as well as all connections from the outside (VPN, WT10,…) where down. Intermediately solved – but much slower then usual. Provider is still repairing the main cause.

  • 2020-04-10 – 11:25am WT10 was down because of a software issue, and should now work again!
  • 2019-11-15 … Around 18:00 a power outage on campus started and because of some additional unexpected issues, most of the IT infrastructure was down.
    Since 22:00 many services have been restored already, but some services might still be unavailable until Monday.
    Please contact us via it@ist.ac.at if services you need are not working for you.
  • 2018-05-27 09:00 … All services are up and have been checked.
  • 2018-05-26 12:00 … An accident today in the morning caused a major outage of parts of the IT infrastructure, but most of the services have been recovered already. Nevertheless, IT is still checking/restoring single servers/services, which might be unavailable for a short period of time. Please excuse any inconvenience.

IT maintenance calendar

This is the calendar of planned maintenances by IT or IT subcontractors. These also contain services slots, which should not affect any service or user, but are here to identify issues linked to such maintenance tasks.

To view past maintenances, just click on the “<–” symbol.

Refresh calendars
August,2019
Fri, August 16, 2019
8:30 am
10:30 am
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gpu62 maintenance
one gpu seems broken and need most likely to be removed . In addion, standard software update (bug and security fixes) will be applied.
 
Fri, August 16, 2019
8:00 pm
to Sun, August 18, 2019
6:00 pm
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fs3/istsmb3 maintenance
During this period, the main file-server (fs3/istsmb3) is only available READ-ONLY because of a switch-over to a new system. Please use the archive3 system for writing data.
IST Austria
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Wed, August 21, 2019
8:00 am
to Fri, August 23, 2019
6:30 pm
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Upgrade of Access Points on campus
We are upgrading all our APs on campus, you can discover short outages. If any outage is longer then 20 minutes, something is wrong and please contact us at it@ist.ac.at.
IST Austria
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September,2019
Tue, September 10, 2019
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
October,2019
Tue, October 15, 2019
7:00 am
8:30 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Wed, October 23, 2019
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Thu, October 24, 2019
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maintenance internet connection (connection maybe fails)
our provider updates the firmware of the core-router in their datacenter. due to the restart their might be the possibility that our connection gets lost for a moment.
 
Wed, October 30, 2019
7:00 am
7:30 am
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[Scratch3] Maintenance on Scratch3 file server
The Scratch3 file server and thus the J: drive will be down for maintenance.
 
November,2019
Mon, November 4, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - basement
 
Tue, November 5, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - basement
 
Tue, November 5, 2019
6:00 am
8:00 am
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Maintenance of the electrical system; Can lead to short outages; To avoid data loss please save everything on your computer ; 2nd Administration Building
6:00-6:30 basement
6:30-7:00 ground floor
7:00-7:30 1st floor
7:30-8:00 2nd floor
 
Wed, November 6, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - ground floor
 
Thu, November 7, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - ground floor
 
Mon, November 11, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - 1st floor
 
Tue, November 12, 2019
12:00 am
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Maintenance of SAP Systems from 7 am to 5 pm
following system could have some interrupts

TU1 and QU1
T06 and Q06
TU2 and QU2
 
Tue, November 12, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - 1st floor
 
Wed, November 13, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - 2nd floor
 
Thu, November 14, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - 2nd floor
 
Mon, November 18, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - 3rd floor
 
Tue, November 19, 2019
6:00 am
9:00 am
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Maintenance of the electrical system; Can lead to short outages of Wifi and LAN.; Bertalanffy Foundation Building - 3rd floor
 
Sat, November 23, 2019
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[EXTERNAL] - BRZ / SAP maintenance
Our SAP service provider conducts maintenance, so SAP services will have short outages, including our payslip system.
virtual
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Sun, November 24, 2019
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[EXTERNAL] - BRZ / SAP maintenance
Our SAP service provider conducts maintenance, so SAP services will have short outages, including our payslip system.
virtual
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December,2019
Fri, December 6, 2019
7:00 am
8:00 am
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[Scratch3] Maintenance on Scratch3 file server
The Scratch3 file server and thus the J: drive will be down for maintenance.
 
Thu, December 12, 2019
8:00 am
11:00 am
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Electrical works in BFB and Lab East
Replacement of electrical parts and test of the emergency generator at 10:00. Short power outages can occur.
 
Thu, December 12, 2019
8:00 am
12:00 pm
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HPC cluster downtime
Because of the electric works in I04/I06 the HPC cluster will be down.
IST Austria, Bertalanffy Foundation Building
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January,2020
Tue, January 14, 2020
7:00 am
9:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Tue, January 21, 2020
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
February,2020
Mon, February 10, 2020
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Tue, February 11, 2020
1:00 am
6:00 am
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Maintenance Magenta internet line
short interruptions (30 minutes) are expected
 
March,2020
Tue, March 10, 2020
7:00 am
8:00 am
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[Scratch3] Maintenance on Scratch3 file server
The Scratch3 file server and thus the J: drive will be down for maintenance.
 
Wed, March 11, 2020
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Thu, March 12, 2020
1:00 am
6:00 am
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Maintenance of the magenta Internet-connection
our internet service provider informed us, that a maintenance will take place during this time. The maximum outage will be 45 minutes.
 
Sun, March 15, 2020
8:00 am
11:00 am
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IT infrastructure preparations
Because of the current Coronavirus situation, which will potentially lead to many more working remotely, adaptations of IT resources have to be done. Expect the following services to be down/unreachable during this time:
* VPN
* meet.ist.ac.at
* telephone system
* ISTCloud (seafile.ist.ac.at)

Thanks a lot for your understanding!
 
April,2020
Thu, April 16, 2020
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Thu, April 23, 2020
6:00 pm
7:00 pm
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Shared drives migration (grants, HR_AA, accounting, controlling)
Some network drives (M:, W:, X:, Y:) will be migrated to a new server. The shared drives will stay in read-only mode until the migration is complete. If you find any issue by tomorrow morning, please contact IT Support.
 
Thu, April 23, 2020
7:00 pm
7:30 pm
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Spamfilter upgrade
Due to a vulnerability of Fortimail we have to upgrade.
 
Wed, April 29, 2020
7:00 am
8:00 am
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[Scratch3] Maintenance on Scratch3 file server
The Scratch3 file server and thus the J: drive will be down for maintenance.
 
May,2020
Mon, May 4, 2020
9:00 am
12:00 pm
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ICP maintenance: release 2.22.0
Due to the release of a new version of the ICP (v2.22.0), this system will be partly unavailable during the scheduled downtime.
 
Fri, May 8, 2020
6:00 pm
7:00 pm
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archive3 maintenance
 
Fri, May 15, 2020
8:00 pm
9:30 pm
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OWA maintenance
owa.ist.ac.at will be offline
 
Tue, May 19, 2020
8:00 pm
9:00 pm
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Storage maintenance (fas01nas/archive)
 
Sat, May 23, 2020
1:00 am
to Sun, May 24, 2020
11:00 pm
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Maintenance SAP
our external partner for SAP is going to do some maintenance. a login to SAP will not be possible.
 
Sun, May 24, 2020
10:00 am
11:30 pm
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Seafile Maintenance
The weekly maintenance of ISTCloud takes longer than usual - should be finished before 5pm today.
 
June,2020
Wed, June 10, 2020
1:00 am
6:00 am
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[external] Maintenance Main Internet-line
in this period of time there might be loss of the internet-connection for approximately 20 minutes max.
 
Sat, June 13, 2020
1:00 pm
6:00 pm
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Maintenance: Main file-server (fs3/istsmb3)
Main file-server (ALL home drives and group data) will be changed to a new system, no access possible on Saturday, June 13 from 1pm to 6pm.

Other systems (archive3, ISTCloud, cluster storage and scratch systems) are not affected, but because of the missing home-drive, login to Remote-Desktop and login.ist.ac.at won't be possible.
On Campus
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Thu, June 18, 2020
6:00 pm
10:00 pm
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Fri, June 19, 2020
12:00 am
6:00 am
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Maintenance of the secondary internet-line
no operative impact.
 
Tue, June 23, 2020
7:00 am
8:00 am
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[Scratch3] Maintenance on Bioimaging Scratch3 file server
The Bioimaging Scratch3 file server and thus the J: drive will be down for maintenance.
 
July,2020
Fri, July 17, 2020
1:00 am
6:00 am
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external Maintenance on the main internet line
during this period there might be a short outage of the internet (max. 5 minutes)
 
Thu, July 23, 2020
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
August,2020
Wed, August 5, 2020
6:00 am
7:00 am
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[WT10] Maintenance on wt10.ist.ac.at
The WT10 terminal server will be down for maintenance. Please try the VPN connection if you need to access intranet-only services.
 
Fri, August 7, 2020
1:00 am
6:00 am
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Maintenance main internet line
our supplier is doing some maintenance in this period and there are some outages to be expected (up to 20 minutes)
 
Wed, August 12, 2020
7:00 am
8:30 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Fri, August 14, 2020
12:00 am
6:00 am
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Maintenance second internet line
our supplier is doing some maintenance on our second internet line. short outages could happen within this timeperiod.
 
Fri, August 21, 2020
10:00 pm
10:30 pm
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archive3 seafile
system maintenance
 
September,2020
Thu, September 10, 2020
7:00 am
8:00 am
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[Scratch3] Maintenance on Bioimaging Scratch3 file server
The Bioimaging Scratch3 file server and thus the J: drive will be down for maintenance.
 
Sat, September 12, 2020
10:00 pm
10:30 pm
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archive3/seafile hardware failure/replacement
 
Fri, September 18, 2020
6:30 am
7:00 am
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IST homepage external IP change
The IST homepage (ist.ac.at/) will be switched over to a different external IP address. Expected outage of 15-20 Minutes.
 
Sat, September 19, 2020
8:00 am
12:00 pm
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External IP adresses change over
Services which are accessible externally will be changed to new IP addresses. Expect service interruptions of about 15-20 Minutes for single services when accessing from outside IST. (WT10, seafile, ...)

Internal services (as well as VPN) will not be affected.
IST Austria
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Fri, September 25, 2020
6:30 am
7:00 am
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pages.ist.ac.at > magenta
change external IP of pages
short downtime < 30mins
 
October,2020
Sat, October 17, 2020
7:00 am
to Sun, October 18, 2020
10:00 pm
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Maintenance SAP