Systemstatus – IST Austria IT

Status	Monitor Name	Uptime
up	Intranet	99.950 %
up	IST Homepage	99.952 %
up	ISTCloud	96.990 %
up	Magenta Internet	99.974 %
up	PPMS	99.852 %
up	VPN	99.956 %
up	WT10	99.949 %

Updated at 4:29 pm

2021-03-05 | 09.15am … Email is back.
2021-03-06 | 07.40am … Due a emergency update, Email is unavailable for about 2 hours.

Past outages

2020-09-22 19:00 Issue has been resolved, all services should be operating normally!

2020-09-22 15:50 Internet failure on whole campus, as well as all connections from the outside (VPN, WT10,…) where down. Intermediately solved – but much slower then usual. Provider is still repairing the main cause.
2020-04-10 – 11:25am WT10 was down because of a software issue, and should now work again!
2019-11-15 … Around 18:00 a power outage on campus started and because of some additional unexpected issues, most of the IT infrastructure was down.
Since 22:00 many services have been restored already, but some services might still be unavailable until Monday.
Please contact us via it@ist.ac.at if services you need are not working for you.
2018-05-27 09:00 … All services are up and have been checked.
2018-05-26 12:00 … An accident today in the morning caused a major outage of parts of the IT infrastructure, but most of the services have been recovered already. Nevertheless, IT is still checking/restoring single servers/services, which might be unavailable for a short period of time. Please excuse any inconvenience.

IT maintenance calendar

This is the calendar of planned maintenances by IT or IT subcontractors. These also contain services slots, which should not affect any service or user, but are here to identify issues linked to such maintenance tasks.

To view past maintenances, just click on the “<–” symbol.

October,2020
Sat, October 17, 2020 7:00 am to Sun, October 18, 2020 10:00 pm	Maintenance SAP
Sat, October 17, 2020 10:00 pm 11:00 pm	archive3/seafile maintenace short service interruption might occur
November,2020
Sat, November 21, 2020 1:00 am to Sun, November 22, 2020 11:00 pm	Maintenance SAP our supplier BRZ is doing a maintenance of their SAP-systems. SAP won't and all subsystems (incl. Payslip-system) won't be accessible.
Mon, November 23, 2020 7:00 am 7:30 am	Maintenance of the electrical System in I04 Basement and ground floor
Mon, November 23, 2020 7:00 am to Mon, November 30, 2020 8:30 am	Maintenance of the electrical System - see other appointments for details due to the electrical maintenance you'll experience a small outage during this time. To avoid data loss please safe everything on your computer and make sure that your computer is switched off during this time. Please finalize your measurements, shut down the lasers and the milipor unit and think about other necessary actions.
Mon, November 23, 2020 7:30 am 8:00 am	Maintenance of the electrical System in I04 1st and 2nd floor
Mon, November 23, 2020 8:00 am 8:30 am	Maintenance of the electrical System in I04 3rd floor
Tue, November 24, 2020 7:00 am 7:30 am	Maintenance of the electrical System in I06 Basement and ground floor
Tue, November 24, 2020 7:30 am 8:00 am	Maintenance of the electrical System in I06 1st and 2nd floor
Tue, November 24, 2020 8:00 am 8:30 am	Maintenance of the electrical System in I06 3rd floor
Wed, November 25, 2020 7:00 am 8:00 am	Maintenance of the electrical System in I03 ground floor and 1st floor
Thu, November 26, 2020 7:00 am 7:30 am	Maintenance of the electrical System in I01 ground floor and first floor
Thu, November 26, 2020 7:30 am 8:00 am	Maintenance of the electrical System in I01 2nd and 3rd floor
Mon, November 30, 2020 7:00 am 7:30 am	Maintenance of the electrical System in I21 Basement and ground floor
Mon, November 30, 2020 7:30 am 8:00 am	Maintenance of the electrical System in I21 1st and 2nd floor
Mon, November 30, 2020 8:00 am 8:30 am	Maintenance of the electrical System in I21 3rd floor
December,2020
Fri, December 4, 2020 1:00 am 6:00 am	maintenance main internet access our internet service provider needs to maintain the lines of our internet connection. they've informed that the connection got lost for approx. 60 minutes during that timeframe
Mon, December 7, 2020 6:00 am 8:00 am	Maintenance SAPremote SAPremote will not be available in this time.
Tue, December 15, 2020 7:00 am 7:30 am	Maintenance - no Network in I07 and I03 due to electrical maintenance there will be no network during this timeframe in I03 and I07
January,2021
Sat, January 2, 2021 9:00 am 4:00 pm	Core network maintenance - ALL IT-SERVICES DOWN! To replace important core network components, all IT services are unavailable.
Wed, January 27, 2021 8:00 am 8:00 pm	SAP BW4 Prod. (P01) downtime
Wed, January 27, 2021 7:00 pm 10:00 pm	[E-mail] Maintenance (down-time) of E-mail system Due the nature of SMTP (the E-mailing protocol) all E-Mails sent to you will be cached and delivered when the system is up again. Sending of E-mails during this maintenance period is not possible. (owa.ist.ac.at will not be accessible, E-Mail clients will not be able to send/receive @ist.ac.at E-mails)
February,2021
Wed, February 17, 2021 2:00 pm 8:00 pm	downtime sapremote due to SAP BO Upgrade, after 4p.m. on 17th of February “sapremote” will not be accessible. On the next day it should be avaible again.
March,2021
Mon, March 15, 2021 4:00 pm 7:00 pm	DPW maintenance DPW will not be available during this time.

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