Systemstatus

Status Monitor Name Uptime
up ACOnet Internet 99.999 %
up Intranet 99.954 %
up IST Homepage 99.952 %
up ISTCloud 94.515 %
up Magenta Internet 99.957 %
up PPMS 99.836 %
up VPN 99.967 %
up Webmail 99.966 %
up WT10 99.960 %
Updated at 12:44 am
Past outages
  • 2020-09-22 19:00 Issue has been resolved, all services should be operating normally!

    2020-09-22 15:50 Internet failure on whole campus, as well as all connections from the outside (VPN, WT10,…) where down. Intermediately solved – but much slower then usual. Provider is still repairing the main cause.

  • 2020-04-10 – 11:25am WT10 was down because of a software issue, and should now work again!
  • 2019-11-15 … Around 18:00 a power outage on campus started and because of some additional unexpected issues, most of the IT infrastructure was down.
    Since 22:00 many services have been restored already, but some services might still be unavailable until Monday.
    Please contact us via it@ist.ac.at if services you need are not working for you.
  • 2018-05-27 09:00 … All services are up and have been checked.
  • 2018-05-26 12:00 … An accident today in the morning caused a major outage of parts of the IT infrastructure, but most of the services have been recovered already. Nevertheless, IT is still checking/restoring single servers/services, which might be unavailable for a short period of time. Please excuse any inconvenience.

IT maintenance calendar

This is the calendar of planned maintenances by IT or IT subcontractors. These also contain services slots, which should not affect any service or user, but are here to identify issues linked to such maintenance tasks.

To view past maintenances, just click on the “<–” symbol.

Refresh calendars
May,2018
Fri, May 18, 2018
6:00 pm
to Sun, May 20, 2018
7:00 pm
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[I06] Network rebuilding
WLAN: Access Points will stay active but no internet access or traffic to the campus will be possible.
LAN: no internet access or connection to the campus will be possible
Access Control: is in operation as usual. Only offline-access cards cannot be charged at the terminal during this time.
Lab Building East
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Fri, May 25, 2018
5:00 pm
10:00 pm
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[external] [BRZ-SAP] SAP BI PW4 & PW5 Maintenance
Only users of the SAP BI systems are affected.
Bundesrechenzentrum
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Sat, May 26, 2018
1:00 am
to Sun, May 27, 2018
10:00 pm
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[external] [BRZ-SAP] 2nd quarter maintenance
Applications using SAP (Finance/PS only) may fail, other services are not affected.
BRZ
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Sat, May 26, 2018
7:00 am
12:00 pm
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[I06] Network Re-Building
WLAN: Access Points will stay active but no internet access or traffic to the campus will be possible.
LAN: no internet access or connection to the campus will be possible
Access Control: is in operation as usual. Only offline-access cards cannot be charged at the terminal during this time.
Lab Building East
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Thu, May 31, 2018
9:00 pm
10:00 pm
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Internet connection maintenance / interruptions
A software reconfiguration of the router that connects IST network with the Internet may cause temporary Internet connection outages for both wired and wireless networks on Campus. IST Websites and VPN may be temporarily unavailable from the outside.
 
Thu, May 31, 2018
10:00 pm
11:00 pm
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Web services maintenance downtime
Due to a hardware upgrade on one of the central database servers, the following web services will have a short outage:

* Booked
* Course assessment
* DataRep
* Lab shipment
* Menu App
* Plantroom manager
* Publist
* Redmine tracker
* RPA
* Talks calendar
 
June,2018
Fri, June 1, 2018
7:00 am
8:00 am
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Campus wireless network maintenance
Due to a necessary reconfiguration of the wireless access points, please expect several interruptions in the wireless coverage across campus this morning.
 
Wed, June 6, 2018
7:00 am
8:00 am
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[I21] Server room electric circuits testing
No impact for users expected, but some WiFi APs in I21 basement might be down within the service time.
Lab/Office Building West
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Thu, June 7, 2018
6:00 pm
11:30 pm
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Navision database maintenance
Due to maintenance and relocation of the database server, Navision will not be available during this time.
 
Thu, June 7, 2018
7:00 pm
11:30 pm
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Migration of services to a new virtualization platform
We will be migrating a number of servers to our new virtualization cluster this evening. Please expect short interruptions of the following services.

After 8 p.m.:
* applications such as ProfApp, labfolder, labcollector and several library services (after 8 p.m.)
* SeaFile

After 9 p.m.:
* internal websites, such as ICP, Intranet and Wiki
* public wireless LAN (the landing page will be temporarily unavailable for newly connecting clients)
* Linux users may experience interruptions when accessing NFS file-shares

After 10 p.m.:
* IST public WEB-site and pages.ist.ac.at
* all websites under *.app.ist.ac.at, such as Booked and the Intranet portal
* ISTWLAN and Eduroam authentication for newly connecting clients will be temporarily not possible
* all telephones will restart
 
Thu, June 7, 2018
7:00 pm
10:00 pm
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Maintenance of the computing cluster IP network
Due to maintenance works on the IP network of the computing cluster, access from some cluster nodes to the file servers fs3 and archive3 may be shortly interrupted. The cluster storage and the Infiniband network are not affected. Head nodes will remain available all the time.
 
Mon, June 18, 2018
6:00 am
10:00 am
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[I21] 2nd floor (BT2-lab)
Construction and Maintenance needs to check all white plugs (normal power supply) and the red/ green plugs (for UPS and emergency power supply) for safety reasons every year.

During these checks the plugs in the offices and the labs are not supplied with energy for approximately 5 minutes.

This will not only affect your computer, but will also bring down some switches and the Wifi for a short period of time.
 
Mon, June 25, 2018
8:00 am
10:00 am
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HPC cluster maintenance
The following servers will be affected:

Storage:
scistore08
scistore12
scistore13

Moreover, also access to the the centralized Software (i.e. module
system) will be interrupted.
Therefore, most jobs will be affected by this. Please plan your jobs accordingly.
 
Mon, June 25, 2018
10:00 am
8:00 pm
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HPC cluster maintenance
The following servers will be affected:

Compute nodes:
epsilon85-112
gpu113-119
lschla005

Login to the cluster and jobsubmission will be possible, of course only nodes which are not affected can be used.
 
July,2018
Thu, July 5, 2018
7:00 am
7:30 am
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Network maintenance
from 7:00am to 7:30am fixed network connection will be interrupted in I01 first floor (Mondi and reception level) several times for up to 10 minutes each. Availability of wireless LAN will not be affected.
I01 first floor
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Fri, July 6, 2018
7:00 am
7:30 am
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Network Maintenance I01 3rd floor
from 7:00am to 7:30am fixed network connection will be interrupted in I01 third floor several times for up to 10 minutes each. Availability of wireless LAN will not be affected.
I01 third floor
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Sat, July 7, 2018
8:00 am
10:00 am
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[EXTERNAL] [JFI] Tests at ACOnet
Our Internetprovider ACOnet conducts a number of tests in their network, which should not have any impact for IST Austria.
 
Mon, July 9, 2018
7:00 am
7:30 am
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Network Maintenance
Network Maintenance I01 3rd floor
from 7:00am to 7:30am fixed network connection will be interrupted in I03 for several users in the whole building. Availability of wireless LAN will not be affected.
I03
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Tue, July 10, 2018
7:00 am
7:30 am
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Network Maintenance I04
Due to network maintenance in I04 basement and ground floor
from 7:00am to 7:30am fixed network connection will be interrupted for several minutes. Availability of wireless LAN will not be affected.
I04 ground floor and basement
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Wed, July 11, 2018
7:00 am
7:30 am
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Network Maintenance I04
Due to network maintenance in I04 first floor
from 7:00am to 7:30am LAN, WLAN and telphone service will be interrupted for several minutes.
I04 ground floor and basement
I04- 1st floor
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Wed, July 11, 2018
7:00 am
8:30 am
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[ContractDB] Maintenance of ContractDB
Please be informed that due to planned software updates, ContractDB (contractdb.ist.ac.at) will not be available on Wed, July 11, between 07:00 and 08:30 in the morning.
 
Sun, July 15, 2018
9:00 am
6:00 pm
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Network maintenance in buildings I01, I04, I06, I07, I11, I21
This Sunday IT will upgrade and partially replace network switches in the buildings I01, I04, I06, I07, I11 and I21.

Please expect interruptions in both wired and wireless networking of up to one hour in the above buildings.
 
Sun, July 15, 2018
10:00 am
6:00 pm
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fs3/istsmb3 fileserver maintenance
During this maintenance window fs3/istsmb3 will be prepared for the next storage expansion.

The service will be interrupted during this time.
 
Fri, July 20, 2018
7:00 am
7:30 am
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Network Maintenance I11
A phone switch has to be replaced in I11. Fixed telephone service will not be available from about 7:00 to 7:30 am.
I11
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Fri, July 20, 2018
2:30 pm
3:30 pm
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I05 network maintenance
Due to network maintenance works (switch upgrades) there will be short network outages (several minutes) between 14:30 and 16:30.
I05
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August,2018
Mon, August 6, 2018
7:00 pm
8:00 pm
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Network Maintenance I01
Due to network maintenance works (switch replacements) there will be telephone outages between 19:00 and 20:00.
 
Tue, August 7, 2018
7:00 pm
8:00 pm
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Network Maintenance I01
Due to network maintenance works (switch replacements) there will be short network outages (several minutes) between 19:00 and 20:00.
 
Wed, August 8, 2018
7:00 pm
8:00 pm
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Network Maintenance I01
Due to network maintenance works (switch replacements) there will be short network outages (several minutes) between 19:00 and 20:00.
 
Thu, August 9, 2018
7:00 pm
8:00 pm
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Network Maintenance I01
Due to network maintenance works (switch replacements) there will be short network outages (several minutes) between 19:00 and 20:00.
 
Mon, August 13, 2018
7:00 pm
8:00 pm
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Network Maintenance I04
Due to network maintenance works (switch replacements) there will be network outages (several minutes) between 19:00 and 20:00.
 
Tue, August 14, 2018
7:00 pm
8:00 pm
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Network Maintenance I04
Due to network maintenance works (switch replacements) there will be network outages (several minutes) between 19:00 and 20:00.
 
Thu, August 16, 2018
7:00 pm
8:00 pm
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Network Maintenance I04
Due to network maintenance works (switch replacements) there will be network outages (several minutes) between 19:00 and 20:00.
 
Mon, August 20, 2018
7:00 pm
8:00 pm
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Network Maintenance I04
Due to network maintenance works (switch replacements) there will be network outages (several minutes) between 19:00 and 20:00.
 
Tue, August 21, 2018
7:00 pm
8:00 pm
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Network Maintenance I03
Due to network maintenance works (switch replacements) there will be network outages (several minutes) between 19:00 and 20:00.
 
Fri, August 31, 2018
3:30 pm
6:00 pm
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Network Maintenance
Due to maintenance works in I11 (replacement of an EoL Switch), phone- and data services, including internet connection will be unavailable for several minutes between 15:30 and 18:00 in I11 (construction building), I12(machine shop) and apartment buildings I31 to I35.
I11,I12,I31,I32,I33,I34,I35
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September,2018
Fri, September 7, 2018
11:00 am
2:00 pm
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Network Maintenace Apartments
Due to maintenance works in apartment buildings I34 and I35, (replacement of switches), phone and data services including internet connection and WiFi, will be unavailable for several minutes between 11:00 and 14:00.
 
Sat, September 8, 2018
9:00 am
12:00 pm
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[external] BRZ SAP maintenance
SAP Kernel Updates on PU1 and P06
 
Thu, September 13, 2018
11:00 am
2:00 pm
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Network Maintenance Apartments
Due to maintenance works in apartment buildings I32, I33, I34 and I35, (replacement of switches), phone and data services including internet connection and WiFi will be unavailable for several minutes between 11:00 and 14:00.
 
Tue, September 18, 2018
7:00 am
11:00 am
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Building Control Network Maintenance
We have to replace the Building Control Core switch. The Building Control Network will not be available for about 2 hours starting from 7:00.
Whole Campus
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Wed, September 19, 2018
10:00 am
2:00 pm
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Network Maintenance Apartments
Due to maintenance works in apartment buildings I31, I32, I33, I34 and I35, (replacement of switches), phone and data services including internet connection and WiFi will be unavailable for several minutes between 10:00 and 14:00.
 
Sat, September 22, 2018
12:00 am
6:00 am
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[EXTERNAL] Maintenance Internet Connection
WIEN-INTERX_L2-LINE

Because this is our backup connection, internet service should not be interrupted.
 
Sat, September 22, 2018
1:00 am
to Sun, September 23, 2018
10:00 pm
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[external] BRZ maintenance window
BRZ runs maintenances this weekend, SAP is probably not usable.
 
Thu, September 27, 2018
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Sat, September 29, 2018
7:00 am
1:00 pm
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[external] Internet provider "Blackout" test
Our internet provider performs a blackout test, to ensure backup systems work properly. This should have NO influence on our internet connection.
 
October,2018
Mon, October 1, 2018
8:00 am
11:00 am
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[cluster] IST HPC Cluster maintenance
Specifically, these machines are affected:
lschla005
gpu[113,118,119]
gpu[124-127]
dasquad
bea81, bjoern22, gpu62
nick14

This will affect (stop) the following services:
ssh (to head nodes)
jupyter-hub
gpu/cuda jobs
Already running slurm jobs should NOT be affected.
 
Tue, October 2, 2018
1:00 pm
3:00 pm
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Network Maintenance Apartments
Due to network maintenance, phone and data services including internet connection and WiFi will be unavailable intermittently between 13:00 and 15:00 in Apartment Buildings I37,I38,I39,I40,I41,I42,I43,I44 and I45.
 
Fri, October 5, 2018
8:00 pm
8:30 pm
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Fileserver maintenance: archive3
Due to planned maintenance, access to the archive3 fileserver will be unavailable for approximately one hour.
 
Thu, October 11, 2018
7:00 am
8:00 am
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[DPW] Maintenance on DPW
The DPW services will be down for maintenance. Please, try again a bit later if you can't access your time sheet.
 
Wed, October 17, 2018
7:00 am
8:30 am
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[Scratch3] Maintenance on Scratch3 file server
The Scratch3 file server and thus the J: drive will be down for maintenance.
 
Sat, October 20, 2018
7:00 am
to Sun, October 21, 2018
10:00 pm
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[external] [SAP] Maintenance at BRZ
Network maintenance at BRZ - SAP services might be affected.