IT QuickStart


IST Austria provides a number of IT services designed to help you in your day to day work. This brochure gives a short overview of a few of these services, so please don’t hesitate to contact us with any IT related questions you might have.

IST Austria IT Account

This is your main account for IT services at IST Austria and consists of the IST Username and the IST Password.

For IST Austria IT services, you will always use the same username and password, but there are a few exceptions needing different passwords due to security reasons. The one exception for you, is the Wlan account, which uses the same username but a different passcode.

By using the IST Austria IT Account you agree to the Acceptable Use Policy and that you comply with the Password Policy. The full text of our policies can be found at:

 It is important to remember, never communicate your passwords to anyone, even a trusted colleague. 


To change your password or reset it, please visit and use either the Password management or Forgot password? link.

 Please make sure that any page asking you to enter your IST password is secured by “https” and the URL ends with 



You will be issued with a Microsoft Exchange email account when you arrive on campus. The standard format of your email address is:

Your email is available from anywhere through a web browser using:

Your Exchange email account together with your contacts and calendar, can easily be synced with your mobile devices using ActiveSync. Just enter for the server address, and [username]@ist.local if asked for the username.

IMAPS (993/tcp) and SMTP (587/tcp) are also supported. More information is available at:

 Only data stored on the network will be backed up, do not rely on local storage. (e.g. harddisk of your laptop) 


File storage

The following storage locations are available.

–> Homedrive (H: on Windows, /fs3/home/[username] on Linux and Macs). This is for private/personal files only (e.g. your thesis, unfinished reports, etc)

–> Groupdrive (K: on Windows, /fs3/group/[grpname] on Linux and Macs, other letters for different groups/divisions/units). This should be the primary location to store data you work on. Please discuss actual locations (“folders”) with your supervisor.

–> Archive (Q: on Windows, /archive3/group/[grpname] on Linux and Macs). Mainly used by scientists, this is meant for archiving data of finished projects, acquired raw data, etc. Usage is usually defined by the group PIs.