IT Support

We help you with your IT issues.

Contact us

The best way to reach us, is sending an email to:

You can also use the chat:

https://chat.ist.ac.at/channel/IT

And we are available via telephone, just call:

+43 2243 9000 1300

You will find us in the Administration Building (I07), Ground-floor, Room I07.EG.006

We are usually available at the following times, but you can also make appointments which are outside this schedule.

Opening Times
Day Time
Monday 08:00 – 12:00 and 13:00 – 17:00
Tuesday 08:00 – 12:00 and 13:00 – 17:00
Wednesday 08:00 – 12:00 and 13:00 – 17:00
Thursday 08:00 – 12:00 and 13:00 – 17:00
Friday 08:00 – 12:00 and 13:00 – 15:00

W are usually available at the these times, but you can also make appointments which are outside this schedule.

Main services

  • IT user support
    • End user help
    • Software/Hardware installation
  • Central IT asset purchase and management
  • Event support
    • IT needs
    • Video recording / streaming
  • Telephony