If you need/want to work from home, please see our new guideline!
As of Monday, March 16, IT personnel will be doing home-office, and the IT Support will shift to a online/phone support. additionally starting with 14th of April at least one person of us will be on campus. Please contact us in advance regarding an appointment (also for pick-ups and drop-offs) to avoid a crowded office. You can look up the already booked appointments here and also request one on that page.
This is an informational post, for those who are interested, how remote access has been changed during the Corona lock-down – compared to a “on-campus” situation. If you need to know more about our possibilities to work from home, please see: Working remotely. (Most graphs we just started a week before the actual lock-down.) Remote-Desktop Read More …
The information below is outdated, updated information available here. Currently, IST has purchased 6 network licenses (eol: 2020-06-26). However, Snapgene says that “due to increased technical issues, we are no longer offering floating licenses”. It seems we need to switch to some other licensing scheme. In order to estimate the number of licenses needed and Read More …
Currently, the number of concurrent users editing files on our online editors on the ISTCloud is often exceeding our number of licenses. Please do not leave documents open in the browser, if you do not work with the document. We will switch over to a different editor with end of this week, which is based Read More …
We just finished the first implementation for multi-factor authentication for some services at IST Austria. MFA tokens can be created via https://privacy.ist.ac.at/ (ONLY available via VPN/Remote Desktop or on campus) SSO login will then have an additional mask to enter the token, but ONLY if you login from outside IST Austria. (without VPN and/or Remote Read More …
We are in an extraordinary situation, and this requires unusual measures: Cancel events, expand of teleworking, set up communication infrastructure, but at the same time, many people are insecure and wait for instructions on how they should behave. This makes many people vulnerable to false reports and misleading or harmful recommendations. This is the ideal Read More …
From tomorrow (Thursday, March 5) morning on, you will be able to modify/create/delete all files and folders in H:\OLD_H_Drive. You can safely use the current H:\ drive and there are no additional changes planned/needed. If you do not have a H:\ Home drive, or your current H:\ does not contain a folder OLD_H_Drive, please contact Read More …
We get a lot E-Mails every day, but when receiving a message from the boss (or another company leader) we are on alert. This is how criminals try to get our attention, and just lately we (i.e. recipients at IST Austria) received a couple of emails impersonating managers/heads of IST Austria. These – so called Read More …
The service uses OCR – optical character recognition – to convert images of text to regular computer text. You can upload a scanned PDF and OCRmyPDF will return a PDF with text that can be searched and copy-pasted. It is available on this link (only available inside IST or via VPN).https://ocr.docker.ist.ac.at/ Easy to use: Click Read More …
We are currently in the process to update our mail-server infrastructure from Exchange 2010 to Exchange 2016. The first non-IT users will be changed to the new system with middle to end of November. From a user point-of-view, the change will be mainly the new web-mail. Other, more technical changes, include a better search and Read More …
